Shipping policy

📦 Shipping Policy – Nuri’s Glam

🚚 Shipping Locations

We currently ship within Australia. If you're located outside Australia, please contact us at Denisse@nurisglamstore.com to inquire about international shipping options.

⏱ Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

📦 Shipping Methods & Estimated Delivery Times

We offer the following shipping options:

  • Standard Shipping: 35-45 business days (customised products)

  • Express Shipping7-15 business days

(Shipping costs may vary depending on the selected method, product size, and delivery address. Larger items—such as professional equipment or furniture—may require sea freight due to their dimensions.)

Please note that delivery times are estimates and may vary due to factors beyond our control.Shopify

💰 Shipping Rates

Shipping costs are calculated at checkout based on your location and the selected shipping method. We offer free standard shipping on orders over $5000 AUD.

📦 Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your shipment's progress.

📬 Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact us at Denisse@nurisglamstore.com within 7 days of the expected delivery date.

📦 Packaging

All products are securely packed using reinforced export cartons and wooden frames when needed, ensuring they arrive in perfect condition.

🔁 Returns & Exchanges

For information on returns and exchanges, please refer to our Return Policy.